Our Key Policies and Procedures
A full version of all of our policies and procedures are available to parents and carers on site at request.
All of the policies below are for Staff and Parents:
Illness and Medicine
Equality, Diversity and Inclusion
Complaints, Concerns and Compliments
We welcome feedback and suggestions on how to improve our service and encourage all parents/carers to express any concerns at the earliest opportunity so that we are able to review and rectify any issues as soon as they arise. Should parents wish make a more formal complaint they can email firstname.lastname@example.org or write to the Managing Director at Head Office: 39 Wolsdon Street, Stonehouse, Plymouth PL1 5EH. If you do not feel we have dealt with the complaint to your satisfaction you may wish to contact Ofsted at the following address: OFSTED Piccadilly Gate, Store Street, Manchester, M1 2WD. Tel: 0300 123 1231.